If you cannot find the answer to your question on our website or here, please call our service center for help at no cost:Spain (+34) 91-123-8866
The website and call center are the only authorized methods to schedule a visa interview.
The call center is open as follows:
Monday - Friday, 7:00 - 21:00 (from July 11 to September 11, 2013)
Monday - Friday, 7:00 - 19:00 (from September 12 onward)
Local telephone: (+34) 91-123-8866
From outside Spain: 703-439-2364
Skype name: usvisaspain
Please note that the call center will be closed on all local and U.S. holidays.
To pay the Machine Readable Visa (MRV) fee to Citibank please visit http://spain.usvisa-info.com.
The payment can be done with a debit card or making a wire transfer. There is no longer an option to pay cash at a bank service counter. The Machine Readable Visa fees will not change. Payment processes for other related fees (for example, SEVIS or ESTA) will not change.