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Citizen Services
 
                                        
U.S. Consular Offices
American Citizen Services
 Introduction
Information for Travelers
Traveling to Spain
Emergency Assistance
Emergency Preparedness
Documenting American Citizens
Dual Nationality
Non-Emergency Services
Legal Assistance
Registration
Money Transfer Procedure
Interesting Links
Nonimmigrant Visas
Immigrant Visas
Federal Benefits

AMERICAN CITIZEN SERVICES

Introduction


The Consular Section of the U.S. Embassy in Madrid, the U.S. Consulate General in Barcelona, and six Consular Agencies located in cities around Spain provide consular services to the approximately 1,000,000 American tourists that visit Spain each year and to the over 80,000 U.S. citizens who are residing in Spain.

The American Citizen Services (ACS) Unit is located at:

     American Embassy
     Calle Serrano 75
     28006 Madrid
     Telephone (34) 91 587 2240
     Email: askacs@state.gov

American citizens in the Madrid area who require assistance should come to the Embassy during walk-in service hours from 8:00 a.m. to 1:00 p.m., 9:00 a.m. to 12:00 a.m. for notary services, or call (91) 587-2240 between 3:00. p.m. and 5:30. p.m.

For emergency assistance after hours, American citizens may call (91) 587-2200 and ask to speak to the duty officer.  No documentary or passport services are available evenings, weekends or holidays. You may also contact the Bureau of Consular Affairs of the US Department of State for assistance at 888-407-4747 (US toll free number) or at 317-472-2328 (from overseas).

The American Citizen Services Unit handles a wide variety of services. The unit issues emergency passports, processes passport applications, provides notarial services, provides voting information, and documents births and deaths of Americans in Spain.  It also assists travelers in distress; for example, in acquiring funds from home, in arranging for medical care, or in assisting Americans who are arrested or incarcerated in Spain.

Walk in Service

American citizens in the Madrid area who require assistance should come to the Embassy during walk-in service hours from 8:00 a.m. to 1:00 p.m., 9:00 a.m. to 12:00 a.m. for notary services, or call (91) 587-2240 between 3:00 p.m. and 5:30 p.m.

Please allow several hours - while we make every effort to provide efficient service, unanticipated  emergencies can occur at anytime and there may be inevitable delays in providing services to those seeking our assistance.

Recent world-wide terrorism events have created the necessity for restricting luggage, back packs, or carry bags being brought into the Embassy Consular Section. Please DO NOT attempt to bring these items inside. The guard has been instructed to prevent access of any luggage or carry bags or packs unless there is a clearly demonstrated emergency or medical need that is authorized by the Consular Officer or the Regional Security Officer.

In addition, due to the large number of individuals seeking assistance in the Consular Section, only those individuals specifically requiring consular services are normally granted entry into the  Consular Section. Please ask accompanying family or friends to wait for you in a nearby location or arrange to meet them later in the day. We appreciate your cooperation and great any inconvenience this may cause.

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—FAQ's —

General Travel Questions for Spain

General Travel Questions for the United states
Preguntas mαs frecuentes

— NOTICE —

American Citizen Services closed on Fridays

— IMPORTANT NOTICE —

Please note that all email correspondence from the U.S. Department of State will come from addresses with the domain "@state.gov." Furthermore, all U.S. government email correspondence will come from a domain terminating in ".gov." Emails originating from and/or directing correspondents to non-government email domains, such as "@yahoo.com" or "@hotmail.com" or "@gmail.com" are not official U.S. government email correspondence. If you believe you have received a fraudulent email correspondence or have know of any information you believe would help us stop fraud, please contact madrid_stopfraud@state.gov. Your information will be treated anonymously and will be kept strictly confidential.

— voting news —

Voting Information News, November 2007

— NEWSLETTER —

Madrid Newsletter, March 2007

— NOTICE ON WARDEN —

• 04/10/08 Embassy Message
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04/09/08 Embassy Message
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04/02/08 Embassy Message
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02/13/08 Embassy Message
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02/08/08 Warden Message

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02/05/08 Embassy Message
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01/31/08 Embassy Message
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01/24/08 Warden Message
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01/24/08 Embassy Messages
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01/18/08 Warden Message
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12/11/07 Warden Message
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12/07 Voting Info News
Warden Messages page

— REGISTRATION —

U.S. Citizens-Register with Embassy

— LOTTERY SCAM —

Important Warning from Loterνas y Apuestas del Estado
Embassy of Spain in the U.S

— U.S. POLICE RECORDS —

• This office is receiving a number of calls from American citizens wanting to obtain a "Certificado de Antecedentes Penales" from the United States to be presented to the Spanish authorities, essentially for residency purposes.  This document is generally known in the US as police record or criminal record and should be obtained by contacting the office of the sheriff in the county of last residence in the U.S. (more)

— ADDITIONAL INFO —

For additional information for all Foreign Visitors:

Internal Revenue Service

http://travel.state.gov.
Visa wait time information page
Department of Homeland Security
Internal Revenue Service
U.S. Customs Service

 




updated: 05/14/08


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